At Suwam, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website and make purchases.

1. Information We Collect

We collect personal information from you when you:

•Create an account on our website

•Make a purchase or attempt to make a purchase

•Subscribe to our newsletter or sign up for promotions

•Contact our customer service team

The information we may collect includes:

•Personal Information: Name, email address, shipping and billing addresses, phone number, and payment details.

•Usage Data: Information about how you interact with our website, including your IP address, browser type, device information, and browsing behavior (pages viewed, time spent on the website).

•Transaction Information: Details about your purchases, including products bought, prices, and payment method.

2. How We Use Your Information

We use the information collected to:

•Process Orders: To fulfill orders, arrange shipping, and provide you with order confirmations and updates.

•Customer Support: To handle your inquiries, address concerns, and provide after-sales service.

•Improve Our Website: To analyze usage data to improve our services, optimize user experience, and personalize your shopping journey.

•Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt out of receiving these communications at any time.

•Fraud Prevention: To detect and prevent fraudulent activities on our website and ensure the security of transactions.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

•Service Providers: We work with third-party service providers, such as payment processors, shipping companies, and analytics providers, to perform services on our behalf. These parties only have access to the information needed to perform their functions and are obligated to protect your data.

•Legal Compliance: We may disclose your personal information if required by law, to respond to legal requests, or to protect our rights and safety.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. Cookies help us remember your preferences, track your shopping cart, and analyze site traffic. You can manage or disable cookies in your browser settings, but this may affect your ability to use certain features of the website.

5. Security of Your Information

We implement a variety of security measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the following rights regarding your personal information:

•Access: You can request to access the personal data we hold about you.

•Correction: If any information we hold is inaccurate or incomplete, you have the right to request corrections.

•Deletion: You can request the deletion of your personal data, subject to certain conditions (e.g., if required for processing an order or complying with legal obligations).

•Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe link in our emails.

To exercise any of these rights, please contact us at hey@suwam.com.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date at the top. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: hey@suwam.com
Address: S 65, Galaxy Blue Sapphire, Greater Noida, 201009 IN